You try to start from the Windows DOS prompt and get an unexpected crash during the processing.

The most likely cause is that you are no longer connected to the Internet. If you're running JREW, then the Loader may appear locked up.

Close the dialog box for the Java Loader, connect to the Internet, and restart You might also want to download the and use it. The does not require you to be connected to the Internet to complete the installation and it resolves difficulties with firewalls.

Applies to
4.0 or earlier
Windows DOS prompt, unexpected crash

All information is provided "as is", without warranty of any kind, and subject to change. DeNova uses its best efforts to provide complete and accurate information. DeNova disclaims all warranties, either explicit or implied, including the warranties of merchantability and fitness for a particular purpose. In no event shall DeNova or its suppliers be liable for any damages whatsoever, including direct, indirect, incidental, consequential, loss of business profits or special damages, even if DeNova or its suppliers have been advised of the possibility of such damages.