Satisfied customers and reliable products are our top priorities. If you can't find how to do something, or if JExpress doesn't do what you need,or if you find a bug, tell us.
You'll talk to an engineer who has extensive experience with JExpress so you get informed suggestions. We don't waste time with finger pointing and focus on finding solutions. And, we respond to customers requests quickly.
If you're evaluating JExpress or you purchased it recently, support is free. If you bought more than 6 months ago it's easy to update your support.
As you use JExpress Builder, you can click the Help button to see context sensitive help. The manual tries to cover everything, including extensive tutorials. If we missed anything, please let us know.
If you have any trouble building your installer, you'll find suggestions on how to resolve errors, and even more ideas in the knowledge base. You can also create diagnostic logs to get more data about what went wrong.
If your customer has a challenge with an installer or updater, then use the installer or updater diagnostic logs to see what's happening behind the scenes.
To keep JExpress Builder current just click the "Update" button if you purchased JExpress. You can also review the list of changes for all versions.
Here are some other useful resources for JExpress:
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